Refund Policy

Anti Fraud Kart, operated by SIGE (USA) INFORMATION TECHNOLOGY CO., LTD, sells digital security software licenses and related activation support. Because license keys can be viewed, copied, redeemed, or activated immediately after delivery, completed digital orders are generally final once the code or activation instructions have been sent.

If you have not received, viewed, or redeemed a license key, contact our support team as soon as possible. We will review the order status and confirm whether cancellation or refund review is available.

If a delivered license does not activate, our first step is to troubleshoot the issue with you. We may ask for screenshots, system details, error messages, and proof that the product has not already been redeemed on another account or device.

If the problem is caused by an incorrect license, duplicate order, failed delivery, or a fulfillment error from our side, we will work to replace the license, correct the order, or review a refund based on the facts of the case.

• The license key has already been viewed, redeemed, activated, or registered.
• The product is incompatible because the customer did not check the listed system requirements before purchase.
• The customer purchased the wrong product, region, term, or device count and the key has already been delivered.
• The customer changed their mind after the digital product was delivered.
• The request is made after an unreasonable delay or without information needed to verify the issue.

If Anti Fraud Kart offers a physical product or boxed item, return eligibility depends on the product condition. The package must be unopened, unused, and in its original condition. Opened software, broken seals, missing items, or activated products may not qualify for return.

Approved physical returns must be requested within 15 days of delivery unless a different written policy is shown on the product page.

Email support@antifraudkart.com with your order number, customer name, product name, and a short explanation of the issue. Our team will review the request and respond with the next steps.